Privacy Policy

Last updated: January 16, 2026

At ZitTaxi, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, and how you can manage it.

1. Information We Collect

Contact details: name, email address, phone number when you contact or register.
Booking data: pickup/drop locations, dates, times, vehicle type, payment details (tokenized or via third-party).
Device & usage data: IP address, browser type, pages visited, and app/device identifiers to improve service quality.

2. How We Use Your Information

We use personal data to provide and improve our services, process bookings and payments, send booking confirmations, respond to support requests, and comply with legal obligations.

3. Cookies & Tracking

We use cookies and similar technologies for analytics, remembering preferences, and providing a smoother experience. You can control cookie preferences via your browser settings.

4. Sharing & Third Parties

We may share information with service providers (payment processors, analytics, support tools) and when required by law. We do not sell personal data to third parties.

5. Data Security

We implement reasonable technical and organizational measures to protect personal data. However, no system is completely secure; please take care when sharing sensitive information.

6. Data Retention

We retain personal data only as long as necessary for the purposes described, or as required by law.

7. Your Rights

You may request access, correction, or deletion of your personal data. To exercise these rights or for any privacy-related question, contact us at info@zittaxi.in.